Refund policy

RETURN POLICY

Updated: 21.10.2024

No Returns or Exchanges

Due to the nature of our products, we are unable to accept returns or exchanges for hygiene reasons. If the product does not meet your expectations, we cannot offer a refund or exchange. However, we are committed to ensuring your satisfaction if an item arrives damaged or faulty.

Damaged or Faulty Goods

If you receive a damaged or defective product, please contact us at oshin@oshinfitness.com or oshin@byoode.comwithin 48 hours of receiving your order. Kindly include a description and photos of the damage. Once we verify the issue, we will offer either a refund or a replacement, based on your preference.

Please note:

• Refunds will exclude shipping costs.
• Refunds typically take 5-10 business days to process after approval.

We strive to resolve any issues promptly and appreciate your understanding.